We have gone through the paperwork and the stall tactics of Maui Electric Company (MECO) with regard to the installation of a photovoltaic (PV) system for our house for the past 10 weeks, and we still don't have any sort of an answer as to if or when we would be able to install the system.
Three years ago, we were in the sales and service of alternative energy systems here on Maui. We didn't have any problems getting the paperwork through, and we had the systems up and running in as little as four weeks. That included county permits and all the paperwork needed to proceed with the project.
Now here we are in the year 2013, and we are not able to move forward with our own project. It seems that we are being penalized for the money being lost due to the alternative systems installed in the past. It doesn't take an engineer to see the writing on the wall. MECO is losing money, and this is a way to retrieve what has been lost.
As was said in last week's article ("Is Maui Electric 'Stalling' on Photovoltaic Installations?"), Hawai'i Electric Industries (HEI) is a stock company; their interest is in the stockholders and not the customer.
If you figure that PV customers reduce their electric from an average of $200 or more to $18.75, it doesn't take much to see what MECO is doing. They are trying to make up their loses by charging $3,000 or more to install a new PV system. This is so wrong and needs to be corrected.
There will be more people going off the grid just so they don't have to deal with MECO, just as we are planning to do.
The idea that HEI and MECO are running a monopoly and are getting away with it has to stop.
We the customer pay their bills, not the shareholders. So, take care of the customer.
A Concerned Resident